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About Us
Service Options
Contact Us
Service Gear
Call:
919.255.1888
[email protected]
Service Gear
Submit Gear Ticket
Current Service Time
Colorado Springs, CO
2-3 Weeks
Raleigh, NC
1-2 Weeks
Springfield, MO
2-3 Weeks
Step
1
of
3
33%
Customer Selector
(Required)
Individual, Dive Shop, or NOAA?
Individual
Dive Shop
NOAA
Dive Shop Referral
If this is a referral from a dive shop, please share their name and location so we can thank them.
Service Center
(Required)
Select nearest service center
Colorado Springs, CO
Raleigh, NC
Springfield, MO
Service Center
(Required)
All NOAA requests are serviced in Raleigh
Raleigh
Name
(Required)
First
Last
Email
(Required)
Phone
(Required)
Service Requested
(Required)
Select an option below
Manufacturer Routine Service
Other
Other
(Required)
Description of Service
Equipment Item
Quantity
(Required)
Equipment Type
(Required)
Regulator
BCD
Dive Computer
Other
Serial Number
Note: You can include multiple sets of equipment per ticket. Including at least 1 serial number will help us verify the ticket with the equipment.
Model
(Required)
Brand
(Required)
Add Another Item
Remove Item
Include brand and model of the gear you would like serviced.
Equipment Item 1
Quantity
(Required)
Equipment Type
(Required)
Regulator
BCD
Dive Computer
Other
Serial Number
Note: You can include multiple sets of equipment per ticket. Including at least 1 serial number will help us verify the ticket with the equipment.
Model
(Required)
Brand
(Required)
Add Another Item
Remove Item
Turnaround Time
(Required)
Select an option below
Current turnaround time
Within 8-13 Days of Our Receipt – additional fees apply
Within 3-7 Days of Our Receipt – additional fees apply
Within 1-2 Days of Our Receipt – additional fees apply
Return Shipping
(Required)
Note: Shipping charges will be added to your final invoice.
Select an option below
Standard Shipping
2-Day
Overnight
Is this equipment under a manufacturer’s “free parts” program?
(Required)
Select an option below
Yes (please include paperwork)
No
Not Sure – Please Contact Me
Computer Service
(Required)
Select an option below
Yes – please change battery
Maybe – please test and change if indicated
No – do not change battery
N/A – no computer being shipped
May we change bad mouthpieces?
(Required)
select an option below
Yes
No
Contact First
May we change bad SPG spool o-rings?
(Required)
Select an option below
Yes
No
Contact First
Call if cost will exceed:
(Required)
Primary ScubaPro MK17/G260 Serial Number
(Required)
Which octopus do you have?
(Required)
Select an option below
Atomic SS1
ScubaPro G260
ScubaPro S270
Octopus Serial Number (if applicable)
Primary SPG Serial Number
Primary Depth Gauge Serial Number
RASS ScubaPro MK17/G260 Serial Number
RASS SPG Serial Number
AGA FFM Serial Number (if none, put ‘none’)
Is there a BCD included?
Select option below
Yes
No
Serial Number
Any issues since last service or items for us to take a look at:
(Required)
What day do you want this back in your hands?
(Required)
Note: While we can’t guarantee a return date, this information can help us prioritize our customers when possible.
Month
Day
Year
Return Address:
(Required)
Street Address
City
State
ZIP / Postal Code
Is this address residential or commercial?
(Required)
Select an option below
Commercial
Residential
Disclaimer & Repair Agreement
This Agreement is entered into by and between Diventures Holdings, LLC and its subsidiaries and affiliated entities (collectively, “Diventures”), doing business as Scuba Service Specialists, and the undersigned customer (“Customer”) for the inspection, testing, maintenance, service, and repair of scuba and skin-diving equipment. Customer understands that diving activities and diving equipment involve inherent risks. Customer assumes all risks associated with ownership, transport, storage, maintenance, servicing, and use of the equipment following completion of service. To the fullest extent permitted by law, Customer releases and agrees not to hold Diventures, its affiliates, owners, officers, employees, contractors, agents, successors, and assigns liable for injury, death, property damage, or other losses arising from the subsequent use of the equipment.
Customer authorizes Diventures to inspect, test, maintain, service, and repair the equipment described in this request. Customer authorizes charges up to the approval limit provided. Diventures must obtain Customer approval before exceeding that amount or materially changing the scope of work. Approval may be provided verbally or in writing and will be documented in the service record. Unless otherwise requested before service is completed, replaced or removed parts may be discarded during the normal course of service. If Customer requests the return of replaced or removed parts, those parts are provided for inspection and informational purposes only. Returned parts may be worn, damaged, defective, or otherwise unfit for use and should not be reused, reinstalled, or relied upon for diving activities. Diventures assumes no responsibility or liability for the use, reuse, installation, transfer, storage, disposal, or disposition of returned parts after they leave Diventures’ possession. Diventures is not responsible for loss or damage resulting from fire, theft, carrier damage, acts of third parties, natural disasters, or other events beyond its reasonable control.
Equipment not picked up or paid for within fourteen (14) days after the completion date may be subject to a storage fee of $10.00 per week. Equipment not picked up or paid for within thirty (30) days after the completion date may be considered abandoned and, subject to applicable law, may become the property of Diventures.
Ticket ID
