Privacy Policy
1. Introduction
Scuba Service Specialists (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website or contact us about our services.
By using our website, you acknowledge the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
Information You Provide
When you submit a contact form, request information, or communicate with us, we may collect your name, email address, phone number, company name, job title, and any other information you choose to provide.
Automatically Collected Information
When you visit our website, certain information may be collected automatically, including your IP address, browser type, device information, pages visited, referring website, and general website usage data.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to support website functionality, understand visitor behavior, and improve the user experience.
3. How We Use Your Information
We may use the information we collect to:
- Respond to inquiries and requests for information.
- Communicate with dive shops, business partners, and prospective customers.
- Provide information about our services and capabilities.
- Improve our website, content, and user experience.
- Monitor website performance and usage.
- Protect our website against fraud, misuse, and security threats.
- Comply with applicable legal obligations.
We will use personal information for purposes consistent with this policy and applicable law.
4. How We Share Information
We may share information in the following circumstances:
- Service providers: With trusted third-party providers that support our website hosting, contact forms, analytics, communications, and other business operations.
- Business operations: When necessary to respond to your request or provide services you have asked about.
- Legal requirements: When disclosure is required by law, legal process, or a legitimate need to protect our rights, property, or safety.
- Business transfers: In connection with a merger, acquisition, restructuring, or sale of business assets, subject to applicable law.
We do not sell personal information in exchange for money. Any other sharing or processing of personal information will be handled in accordance with applicable law and the choices available to you.
5. Cookies and Analytics
Our website may use cookies, analytics tools, and similar technologies to understand how visitors interact with our content and to improve website performance.
These technologies may collect information such as pages viewed, time spent on the website, browser type, and general traffic patterns.
You may be able to manage cookies through your browser settings. Disabling certain cookies may affect website functionality. Where required by law, we will provide appropriate notices and choices for nonessential cookies or similar technologies.
6. Third-Party Services and Links
Our website may use or link to third-party services, including website analytics providers, embedded content, social media platforms, and external websites.
These third parties may collect information according to their own privacy policies. Scuba Service Specialists does not control the privacy practices of independent third parties, and we encourage you to review their policies when interacting with their services.
7. Data Retention and Security
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, maintain business records, resolve disputes, and meet applicable legal obligations.
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your Privacy Rights and Choices
Depending on your location and applicable law, you may have the right to:
- Request access to personal information we maintain about you.
- Request correction of inaccurate personal information.
- Request deletion of certain personal information.
- Opt out of certain types of data processing, where applicable.
- Withdraw consent where processing is based on consent.
- Appeal certain privacy-related decisions, where required by law.
To exercise an applicable privacy right, please contact us using the information in the Contact Us section below. We may need to verify your identity before fulfilling a request.
You may also opt out of marketing communications by following the unsubscribe instructions included in those communications, where available.
9. Children’s Privacy
Our website is intended for business and general informational purposes and is not directed toward children under the age of 13. We do not knowingly collect personal information online from children under 13. If we learn that we have collected such information without appropriate authorization, we will take reasonable steps to address it in accordance with applicable law.
10. External Websites
Our website may contain links to websites that are not operated by Scuba Service Specialists. We are not responsible for the content, security, or privacy practices of those websites. Visiting an external website is subject to that website’s own terms and privacy policy.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, website technology, or legal obligations. Updates will be posted on this page with a revised “Last Updated” date.
We encourage you to review this policy periodically to stay informed about how we handle personal information.
12. Contact Us
If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact us:
Scuba Service Specialists
Email: [email protected]
Mailing Address:
Raleigh
3651 Bastion Ln., Raleigh NC 27604
Springfield
5225 S Campbell Ave, Springfield, MO 65810
Colorado Springs
4940 Rusina Rd, Colorado Springs, CO 80907